English Assemblage Contacts FAQ . NewsLetter Summer 2011 Chinese Croatian Danish Dutch French German Greek Italian Latvian Norwegian Polish Portuguese Spanish Purchasing info Staff
Our prices do not include shipping costs. Shipping quotes vary according to the replica and to destination address.
Production of the replicas will start after the money has arrived on our bank account. For bigger purchases a contract can be made and payment can be in several instalments.
On Dinocasts.com we have two methods of payment:
1: You can buy by PayPal (and use your credit card) and all you have to do is to let us know and we will send you a PayPal payment request. It's easier than a wire transfer. This service costs a small amount more (from 3,4% + €0,35 EUR to 1,9% + €0,35 EUR depending on the amount)
because of the service fees.
2: The other way to pay is by wire transfer. You have to make a deposit on the following bank account and please also send an email telling us that you made the deposit:
Company name: Dinocasts.com
IBAN: PT 5000 3504 0500 01947 5930 31
BIC / SWIFT: CGDIPTPLOur prices do not include: 1) bank fee involved in this purchase; 2) insurances. 3) Customs fees.We will ask you for an institution or company tax number so we do not have to charge an extra 23% on the total value of the purchase because of the portuguese VAT tax
. A private person in the EU always has to be charged the VAT tax.
DAMAGE AND RETURN POLICY
In case the replicas arrive damaged the client should contact the shipping company as soon as possible. Most companies only allow the client to make a complain in a period of 3 days after the product has arrived.
The return of items vary depending on the product. However the client cannot be refunded the shipping costs, both from the manucfaturer as well as well as the shipping back. I tems have to be retuned in the same conditions as they arrived to the client.